🖤Shipping days are on Tuesdays and Fridays.
🖤Due to our high volume of orders and lack of staff, our shipping times are as follows:
🖤Ready to ship items= 5-7 business days. (Tuesday-Friday)
🖤Pre order items= varies per item. Please check at the bottom of individual listings to find arrival dates. Please allow 5-7 business days once items are in to get them inventoried, quality checked, packed and shipped to your door.
🚨PLEASE DO NOT ADD READY TO SHIP ITEMS WITH PRE-ORDER ITEMS TO YOUR ORDER. YOUR READY TO SHIP ITEMS WILL NOT SHIP UNTIL YOUR PRE-ORDER ITEMS ON YOUR ORDER ARRIVES. 🚨
🖤We are not responsible for damaged, lost or stolen packages once they are in possession of your postal service of choice.
🖤Please make sure to choose priority shipping at checkout to have insurance coverage on your purchase.
🖤In the event your package is damaged, lost or stolen; you will need to contact your local delivery service to proceed with a resolution on their behalf.
🖤If your package is returned to us, you are responsible for paying additional shipping to reship to another location.
🖤We do not offer refunds on returned packages due to address errors on customers end or undeliverable mail.
🖥In the event you need to contact us, you will need to send a email to:
📋 Please include the following into your email:
First and last name on order.
Turn around time for items.
⏰Hours of response are Tuesdays & Fridays 9AM-5PM
🖤 We do not offer returns/refunds.
🖤 All items are inspected by us prior to shipping for quality, sizing, and defects.
🖤 We stopped offering online returns/refunds after customers abused our previous policies on multiple occasions due to constantly changing out wardrobes, returning items with smoke smell, pet hair, body stains etc.